Privacy Policy

Introduction

Ranjana Cineplex respects the privacy of its users and is committed to protecting the personal information provided through our website, online ticketing services, and other customer interactions.

This Privacy Policy explains what information we may collect, how we use it, and how we protect your information when you use our services.

Information We Collect

When you use our website, register for an account, purchase tickets, or interact with our services, we may collect information including:

• Name
• Location
• Gender
• Phone number
• Email address
• Username and password
• Movie preferences and cinema visits
• Booking and transaction-related information
• Information submitted through surveys, polls, questionnaires, forms, or other communications

We may also retain correspondence and other information that you voluntarily provide to us through email, forms, or other communication channels.

How We Use Your Information

We may use the information we collect to provide, operate, and improve our services and enhance your overall cinema experience.

• Process and manage movie ticket bookings.
• Provide customer support and respond to enquiries.
• Improve our website, services, and customer experience.
• Understand customer preferences and cinema usage.
• Provide information about movies, programs, offers, discounts, and promotions.
• Conduct surveys, polls, and other customer engagement activities.

Sharing of Information

Ranjana Cineplex does not sell or rent customers' personal information to third parties.

We may use aggregated and statistical information to understand customer engagement and improve our services. Such information may be shared with relevant advertisers, business partners, or other entities where appropriate. Aggregated information does not identify individual customers.

Personally identifiable information may be disclosed when:

• The user has expressly authorized us to do so.
• Disclosure is necessary to provide a requested service.
• Disclosure is required by applicable law or regulation.
• Disclosure is necessary to protect our users, services, or legitimate business interests.
• Disclosure is requested by authorized law enforcement or government authorities.

Information Security

Ranjana Cineplex takes reasonable measures to protect information under our control from unauthorized access, loss, misuse, alteration, or disclosure.

We may use appropriate technical and organizational safeguards, including security controls and firewalls, to protect our systems and customer information.

Although we take reasonable precautions to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users are encouraged to maintain appropriate security practices when using online services.

Information Retention & Deletion

Ranjana Cineplex may retain information for as long as reasonably necessary for operational, service, legal, or business purposes.

We may delete or remove information and records in accordance with our internal policies and applicable requirements.

Privacy Policy Updates

Ranjana Cineplex may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable requirements. Users are encouraged to review this page periodically for the latest version of the policy.

Contact

For questions regarding this Privacy Policy, please contact us at info@ranjanacineplex.com.